This Privacy Policy (the “Privacy Policy”) applies to the COMPLAINTSBOARD.ph website (the “Website”) and governs data collection and usage. The Privacy Policy may be updated from time to time. By using the Website, you consent to the data practices described in this Privacy Policy.

During the registration on the Website, we collect “Personally Identifiable Information”, such as your name, postal address, telephone number, e-mail address, or other information that can be used to identify you or to contact you. This Personally Identifiable Information you provided to the Website is used by COMPLAINTS BOARD for internal purpose only and in connection with the operation of the Website. COMPLAINTS BOARD offers email anonymity. Account information is password protected. Keep your password safe.

Except as otherwise expressly permitted by this Terms of Use or the Privacy Policy, or as otherwise authorized by you or information you choose to publicly disclose in the complaints, comments, questions, groups (the posts) you submit, with our advertisers or any third-parties for marketing purposes, COMPLAINTS BOARD will not give any of the personal information to any third party. However, COMPLAINTS BOARD does not guarantee the security of any of your private transmissions against unauthorized or unlawful interception or access by third parties. Furthermore, COMPLAINTS BOARD can (and you authorize us to) disclose any information about you to private entities, law enforcement agencies or government officials, as COMPLAINTS BOARD, in its sole discretion, believe necessary or appropriate to investigate or resolve possible problems or inquiries, or as otherwise required by law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in COMPLAINTS BOARD’s sole discretion.

COMPLAINTS BOARD does not control or endorse the content, messages or information found in any Service and, therefore, COMPLAINTS BOARD specifically disclaims any liability with regard to the Services and any actions resulting from your participation in any Service. Managers and hosts are not authorized COMPLAINTS BOARD spokespersons, and their views do not necessarily reflect those of COMPLAINTS BOARD, its parent company, subsidiaries, affiliates, their respective directors, officers and employees.

Materials uploaded to the Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you download the materials.

CHANGES TO THIS PRIVACY POLICY
COMPLAINTS BOARD may amend this Privacy Policy at anytime in its sole discretion. Any amendments or modifications to this Privacy Policy shall be posted in the Website. It is your duty and responsibility to keep yourself informed of such amendments. Further, your use of the Website after the effective date of any such amendments constitute your agreement to comply and be bound by such amendments.

REGISTRATION
Registration is required to submit a post through COMPLAINTS BOARD’s Service or to use other types of functionality that require the Service to recognize a user. If you decide to register or sign up for certain services you will need to provide certain Personally Identifiable Information, such as a valid e-mail address, postal address, telephone number. This Personally Identifiable Information will be used to personalize and improve your experience of COMPLAINTS BOARD Service and may be reviewed and changed at anytime.

Registered users may choose to receive notifications or receive other mailings from COMPLAINTS BOARD regarding its Service or the Website.

DATA COLLECTED
COMPLAINTS BOARD collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number ZIP code, age, gender, preferences, interests and favorites. COMPLAINTS BOARD also collects anonymous demographic information, which is not unique to you, such as:
  • Postings’ content. When you place a post or on the Site, COMPLAINTS BOARD collects a variety of information related to that post. The public will see any information that you include in your post, and as such, COMPLAINTS BOARD has no control over how this information will be used. Please think carefully about what Personally Identifiable Information you disclose in your post.
  • Correspondence between you and the other party initiated through the website and correspondence to COMPLAINTS BOARD.
  • “Anonymous information” such as your IP address, the type of browser you use, the pages on our Website that you visit. This information is used to help COMPLAINTS BOARD diagnose problems, administer the site and otherwise improve the Service to the user.
  • There is also information about your computer hardware and software that is automatically collected by COMPLAINTS BOARD such as your IP address, browser type, domain names, access times and referring website addresses. This information is used by COMPLAINTS BOARD for the operation of the Website and to delivery of the service, to maintain and improve quality of the service, and to provide general statistics regarding use of the Website.
DATA STORED
COMPLAINTS BOARD stores the following information in its database even after deletion and may be archived:
  • Registration information;
  • All posts’ content
  • Messages sent in regard to posts.
COMPLAINTS BOARD secures the information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. However, COMPLAINTS BOARD does not guarantee the complete safety or security of any of your information against unauthorized or unlawful interception or access by third parties.

USE OF PERSONAL INFORMATION
The personal information gathered by COMPLAINTS BOARD about you is used to operate the Website; deliver the services you have requested; prevent potentially prohibited or illegal activities; enforce the Terms of Use; automatically scan messages to check for spam, fraud, phishing attacks and other malicious activity or illegal or prohibited content. COMPLAINTS BOARD also uses your personally identifiable information to inform you of other products or services available from COMPLAINTS BOARD, its affiliates, subsidiaries and partners. From time to time, COMPLAINTS BOARD may also contact you to participate in surveys on your opinion of current services or of potential new services that may be offered by COMPLAINTS BOARD, its affiliates, subsidiaries or partners. Your participation in the survey is optional and not a condition for the continued use or access to the Website.

COMPLAINTS BOARD does not sell, rent or lease its customer lists to third parties. COMPLAINTS BOARD may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, COMPLAINTS BOARD may share data with its affiliates, subsidiaries and trusted partners that help COMPLAINTS BOARD in delivering the services to you, or to help COMPLAINTS BOARD in performing statistical analysis, sending you email or postal mail, providing customer support or arrangement for deliveries. All such affiliates, subsidiaries or partners are prohibited from using your personal information except to provide these services to COMPLAINTS BOARD, and are required to maintain the confidentiality of your information, unless you have entered into an agreement with such affiliate, subsidiary or partner that would directly allow them to use and disclose your personally identifiable information.

COMPLAINTS BOARD does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

COMPLAINTS BOARD keeps track of your surfing and browsing of the Website and its linked sites, essentially logging information about the sections and web pages that you visit and the actions you undertake. COMPLAINTS BOARD monitors these connections in order to determine what COMPLAINTS BOARD services are most popular and use this data to deliver customized content and advertising within the Website to customers whose behavior indicates that they are interested in a particular subject area. Generally, COMPLAINTS BOARD monitors your browsing behavior to give you – the customer - the most efficient service that COMPLAINTS BOARD can provide.

The foregoing notwithstanding, COMPLAINTS BOARD can (and you authorize us to) disclose any information about you to private entities, law enforcement agencies or government officials, as COMPLAINTS BOARD, in its sole discretion, believe necessary or appropriate to investigate or resolve possible problems or inquiries, or as otherwise required by law, regulation, legal process or governmental request, or to protect the security of COMPLAINTS BOARD, other users of the Website, or the public.

USE OF COOKIES
The Website uses "cookies" to help you personalize your on-line experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time by informing the web server that you have returned to a specific page. COMPLAINTS BOARD does not use cookies to retrieve information from your computer other than the information that is provided such as a user code. You can accept or decline cookies by modifying your browser setting to decline cookies if you prefer.

PARENTAL GUIDANCE
While COMPLAINTS BOARD may choose to monitor and take action upon inappropriate Content, chat or links to the Website, it is possible that at any time there may be language or other material accessible on or through the Website that may be inappropriate for children or offensive to some users of any age, nationality or culture. COMPLAINTS BOARD cannot ensure that other users will not provide Content or access to Content that parents or guardians may find inappropriate or that any user may find objectionable. COMPLAINTS BOARD does not as a matter of policy pre-screen the content of the materials or communications transmitted by each user. It shall be your responsibility to screen and access Content that are appropriate to your age level and further warrants that you have secured the necessary consent and advice from your parents and/or guardian to avail or use the Website.

INTERRUPTION OF SERVICE
COMPLAINTS BOARD reserves the right to interrupt use and access to the Website from time to time, with or without prior notice, in order to perform maintenance.

You acknowledge that the access to the Website may be interrupted for reasons beyond the control of COMPLAINTS BOARD, and COMPLAINTS BOARD cannot guarantee that you will be able to access the Website whenever you may wish to do so. COMPLAINTS BOARD shall not be liable for any interruption and/or access delay or failure to the Website resulting from any causes beyond its reasonable control or for any disruptions arising from or attributable to your actions.

MATERIALS PROVIDED TO OR POSTED AT THE WEBSITE
COMPLAINTS BOARD does not claim ownership of the materials you provide to the Website (including feedback and suggestions) or post, upload, input or submit to Website or its associated services (collectively "Submissions"). However, by posting, uploading, inputting, providing or submitting your Submission you are granting COMPLAINTS BOARD, its affiliated companies and necessary sub-licensees permission to use your Submission in connection with the operation of their businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission, and to publish your name in connections with your Submissions.

No compensation will be paid with respect to the use of your Submission, as provided herein. COMPLAINTS BOARD is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in COMPLAINTS BOARD’s sole discretion.

By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.

DISCLAIMER OF ENDORSEMENT
Reference herein to any specific commercial products, process, or service by trade name, trademark, manufacturer, or otherwise, does not necessarily constitute or imply its endorsement, recommendation, or favoring by the COMPLAINTS BOARDs. The views and opinions of authors expressed herein do not necessarily state or reflect those of the COMPLAINTS BOARD, and shall not be used for advertising or product endorsement purposes.

DISCLAIMER OF WARRANTY AND LIABILITY
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE WEBSITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. COMPLAINTS BOARD AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE WEBSITE AT ANY TIME. ADVICE RECEIVED VIA THE WEBSITE SHOULD NOT BE RELIED UPON FOR PERSONAL, MEDICAL, LEGAL OR FINANCIAL DECISIONS AND YOU SHOULD CONSULT AN APPROPRIATE PROFESSIONAL FOR SPECIFIC ADVICE TAILORED TO YOUR SITUATION.

COMPLAINTS BOARD PROVIDES THE WEBSITE, AND ALL ITS COMPONENTS, ON AN "AS IS" BASIS, and HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES OR CONDITIONS OF ANY KIND, WRITTEN OR ORAL, EXPRESS, IMPLIED OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY IMPLED WARRANTY OF TITLE, NON-INFRINGEMENT, MERCHANTIBILITY OR FITNESS FOR A PARTICULAR PURPOSE. WITHOUT LIMITING THE FOREGOING, COMPLAINTS BOARD DOES NOT ENSURE CONTINUOUS, ERROR-FREE, SECURE OR VIRUS-FREE OPERATION OF THE WEBSITE.

IN NO EVENT SHALL COMPLAINTS BOARD AND/OR ITS SUPPLIERS OR ANY OF ITS SHAREHOLDERS, PARTNERS, AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR SUPPLIERS, BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE WEBSITE, WITH THE DELAY OR INABILITY TO USE THE WEBSITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES, CONTENT AND RELATED GRAPHICS OBTAINED THROUGH THE WEBSITE, OR OTHERWISE ARISING OUT OF THE USE OF THE COMPLAINTS BOARD.com.ph WEB SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF COMPLAINTS BOARD OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE WEBSITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE WEBSITE.

INDEMNIFICATION

At COMPLAINTS BOARD’s request, you agree to defend, indemnify and hold harmless COMPLAINTS BOARD, its shareholders, partners, affiliates, directors, officers, employees, agents or suppliers, its licensees, distributors and Content Providers, from all damages, liabilities, claims and expenses, including attorneys' fees and costs, arising from your breach or violation of any of the conditions of this Terms of Use.

SERVICE CONTACT
info@complaintsboard.ph

TERMINATION/ACCESS RESTRICTION
COMPLAINTS BOARD may terminate your access to the Website immediately and without notice under the following circumstances:
  1. if you breach or violate any of the conditions, obligations or provisions in this Terms of Use and/or Privacy Policy;
  2. if you infringe any third party intellectual property rights or exposes the Website, COMPLAINTS BOARD, its parent company, subsidiaries and affiliates, and their officers, employees and representatives from any possible damages, liabilities, claim or action for infringement of intellectual property rights;
  3. if COMPLAINTS BOARD is unable to verify or authenticate any information you have provided;
  4. upon any act whatsoever you made which is, in COMPLAINTS BOARD’s sole discretion, inappropriate and/or in violation of the spirit of fair play, good faith and equity; or
  5. under any other circumstances under law or equity.
  6. The rights of COMPLAINTS BOARD to terminate your access to the COMPLAINTS BOARD.com Web Site shall be in addition to any other rights or remedies it may have at law or in equity.
GENERAL

To the maximum extent permitted by law, this Terms of Use is governed by the laws of the Republic of the Philippines. You hereby consent to the exclusive jurisdiction and venue of courts in the Philippines, without applying any conflicts of law principle which would require application of the law of any other jurisdiction, in all disputes arising out of or relating to the use of the Website. You agree that no joint venture, partnership, employment, or agency relationship exists between you and COMPLAINTS BOARD, or its parent, subsidiary or affiliate as a result of this agreement or use of the Website. COMPLAINTS BOARD's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of COMPLAINTS BOARD’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Website or information provided to or gathered by COMPLAINTS BOARD with respect to such use. If any part of this Terms of Use is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this Terms of Use constitutes the entire agreement between you and COMPLAINTS BOARD with respect to the Website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and COMPLAINTS BOARD with respect to the Website. A printed version of this Terms of Use and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be drawn up in the English language.

COPYRIGHT AND TRADEMARK NOTICES:
All contents of the Website are All Rights Reserved, and/or its suppliers.

TRADEMARKS
The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

The example companies, organizations, products, people and events depicted herein are fictitious. No association with any real company, organization, product, person, or event is intended or should be inferred.

Any rights not expressly granted herein are reserved.