COMPLAINT ON Western Union USSC
BY Wenn Maneclang (2 Complaints Posted)
POSTED ON June 01, 2017
Good afternoon. I am Wenn and I would like to complain about Western Union regarding their employee's attitude and about how strict they we're with identification cards. So my cousin from Canada sent money to my younger brother and when he was trying to get it, the employee said that his student ID isn't accepted as a valid ID and asked him to message my cousin to transfer the money to a different name. So my cousin, transferred it to me. I tried getting it during my free time in UST and the girl employee their told me that I need to present another ID and to tell you, I didn't like the way she told me that. I am a customer and she should tell me something in a friendly manner and not in a rude and sarcastic way. I just don't get the point why they don't accept student ID. Do they expect that all 17-18 year old would already have other ID except from our school ID? Until now I still can't get the money that my cousin has sent me because of the issue with student ID. ...    MORE INFO ON Western Union >
Banking & Finance
LOCATION: Pampanga
COMPLAINT ON Western Union USSC
BY Wenn Maneclang (2 Complaints Posted)
POSTED ON June 01, 2017
Good afternoon. I am Wenn and I would like to complain about Western Union regarding their employee's attitude and about how strict they we're with identification cards. So my cousin from Canada sent money to my younger brother and when he was trying to get it, the employee said that his student ID isn't accepted as a valid ID and asked him to message my cousin to transfer the money to a different name. So my cousin, transferred it to me. I tried getting it during my free time in UST and the girl employee their told me that I need to present another ID and to tell you, I didn't like the way she told me that. I am a customer and she should tell me something in a friendly manner and not in a rude and sarcastic way. I just don't get the point why they don't accept student ID. Do they expect that all 17-18 year old would already have other ID except from our school ID? Until now I still can't get the money that my cousin has sent me because of the issue with student ID. ...    MORE INFO ON Western Union >
Banking & Finance
LOCATION: Pampanga
COMPLAINT ON BDO
BY Carlo Toong (1 Complaint Posted)
POSTED ON May 09, 2017
See below my letter to, which doubles as my complaint to BDO and BSP:

Hi Citibank, BDO and BSP,

In the past, I have looped in XXXXXXXXX, my fiancee, the sender of the money, and holder of the Citibank account in our correspondence. She in turn, forwards this email to Citibank by way of online inquiry on the website of Citibank in the US. However, in this instance, I am including Citibank Philippines so that they are aware of what is happening.

I have also included Bangko Sentral ng Pilipinas in this email, the consumer affairs dept, as this situation has reached unacceptable proportions.

As of present, the money transfer made on February 26, 2015 still is nowhere to be found. It has been close to 3 weeks since this was initiated. Here are the details:

Citibank Reference # xxxxxxxxxxxxxxxxxxXXX
Sender Name: XXXXXXXXX
Recipient: XXXXXXXXXXXX
Transfer Amount: $XXXXXXXXX

Note that I have attached in this email Wire Transfer...    MORE INFO ON BDO>
Banking & Finance
LOCATION: Metro Manila
COMPLAINT ON Charlesnox
BY Complainer (1976 Complaints Posted)
POSTED ON February 18, 2017
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COMPLAINT ON Ernestfaw
BY Complainer (1976 Complaints Posted)
POSTED ON February 17, 2017
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COMPLAINT ON Charlesnox
BY Complainer (1976 Complaints Posted)
POSTED ON February 16, 2017
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LOCATION:
COMPLAINT ON weiffiseats
BY Complainer (1976 Complaints Posted)
POSTED ON February 15, 2017
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COMPLAINT ON BillyMooke
BY Complainer (1976 Complaints Posted)
POSTED ON February 13, 2017
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COMPLAINT ON Ronaldtig
BY Complainer (1976 Complaints Posted)
POSTED ON February 12, 2017
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COMPLAINT ON WilArela
BY Complainer (1976 Complaints Posted)
POSTED ON February 09, 2017
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